Meet the Team
Group 1 success is rooted in its effective Ex miltary management structure and operational teams. Senior Managers and Directors are available for client contact 24 hours a day. At Group 1 we pride ourselves on being accredited and certified by those who legislate and regulate our industry. We guarantee a high quality client focused approach as standard.
UPDATING STAFF INFORMATION POSTED SOON
Managing Director
Ex Army
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Directs and supervises the activities of staff
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Provides guidance for workers as needed and approves training opportunities
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Implements company policies
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Delegates duties among staff members
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Maintains budgets for managed entity as well as the individual projects it takes on
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Monitors costs against budget
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Makes key decisions for managed entity
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Researches and analyses industry, market, and competitors to make informed strategy decisions
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Creates initiatives to take advantage of market opportunities, reduce operational threats, forestall business risks, and maximises core strengths
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Identifies core competencies and defines operational goals
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Liaisons with Board of Directors to make sure all efforts are in alignment
General Manager
Company Duties
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Day to day running of the company
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Reporting to Directors
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Department leads report on a weekly basis with regard to performance.
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Setting strategic goals for the organisation in conjunction with Directors and disseminating the information across all levels of the organisation.
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Helping departmental managers set goals for their teams & goal setting.
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Producing monthly management accounts
Key Responsibilities
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Liaising with financiers and providing information.
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Engaging suppliers and the subsequent management of their contract delivery.
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Keeping abreast of legislation changes both within the Security Industry and the wider business and employment law.
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Representation the organisation at forums
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Setting Budgets.
Business Development and Operations Manager
Company Duties
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Customer Liaison including SLA and KPI Reporting
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Overall Management of Operations Department overseeing the day to day running of the Control Room, Management and Supervisory Personnel. Aided with a customer management tool (VPETS) developed to record, monitor and improve performance, personnel welfare and ensure service delivery
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Company Representative for Audits and Accreditation and lead on policy and procedural development in support of this role.
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Company Health and Safety Representative
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Develop new business opportunities and aid customer retention
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Support the sales team with industry and product specific knowledge
Key Responsibilities
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Service performance in conjunction with company critical success factors
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Monitoring and implementing Operational Procedures to support the Business Requirement
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Ensure adherence to Industry Standards and aligning the Business Management System with these
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Enhancing accreditation and bench marking scores
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Customer Liaison
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Oversee and Support the Operations Department